MTM offers transportation management systems
For longer than 20 years, MTM has combined together with their own clients to establish non emergency health-related transportation with regard to being able to access healthcare, providing independence, and joining neighborhood resources. Simply by utilizing premium quality consumer support as well as their capacity to create in depth supplier and transportation management systems, they help their clientele to attain their goals whilst achieving their own mission of local communities devoid of confines.
Your wellbeing and safety are a major concern to MTM. As a result of the existing Coronavirus pandemic, MTM are actually implementing any information given by the Centers for Disease Control.
MTM is here now to provide a choice of NEMT Brokerage services to take on your most important problems within medical related transport and Public Transit Services. From statewide non emergency healthcare transport (NEMT) brokerage to organizing & dispatching for major transportation organizations, their professional services seek to improve health and wellness outcomes whilst aligning with client goals, lowering program costs, & increasing fulfillment.
Using their own in depth familiarity with the healthcare transportation products and services business, MTM’s mobility management model provides an imaginative technique to coordinated community transport.
With a wide variety of synced, workable transportation services, mobility management makes sure all aspects of passengers’ movement requirements are fulfilled. MTM educate passengers about the transportation solutions available, and help them find the best form of transportation that most closely fits their needs.
Since demand will continue to grow, mobility management delivers a focused way of unify, control, and synchronize transport services. MTM works with their customers to deliver a family of travel solutions and options like:
Pursuing opportunities for grant funding
Educating passengers on and assigning them to the most cost-effective, appropriate mode of transport
Performing education and outreach to explain the transit system to stakeholders
Developing strategies for meeting the needs of passenger populations
Pursuing grant opportunities to maximize potential for federal Mobility on Demand “Sandbox” programs
Diverse travel options and modes
Helping plan for future system growth
Modular, scalable solutions, up to full turnkey partnerships
As transportation agencies outsource more services to achieve cost savings, a dedicated Quality Assurance (Quality Assurance) contractor is imperative to accurately track performance metrics, analyze data, and lead the agency and its contractors through continual quality improvement.
Serving as the ears and eyes of the agency a augmentation of the agency’s employees an independent QA specialist contributes a supplementary layer of neutrality to keep additional suppliers answerable and pro actively handle service & conformity matters. Together with know-how which integrates travel & quality assurance, MTM understands the way many components of Quality Assurance have an effect on a transit divisions operation, & incorporates a focused system set up to help promote compliance and process development.
The specialist Quality and Compliance unit looks after the distribution of over 20 or so mil journeys every single year by their sub contracted group of travel carriers, with well over seven point five million telephone calls received by their own customer service network facilities each and every year. For every of their over Hundred or so legal agreements, they currently have intrinsic quality control methods available and keep their selves responsible to performance specifications & Key Performance Indicators(KPIs).
MTM is known as a true pioneer in developing Quality Assurance processes with regard to the non emergency medical related transport industry, & has correctly executed these types of methods in their own individual solutions for longer than 2 whole decades. In every single commitment they manage, MTM performs QA tasks leading them to be distinctly competent to produce unbiased reviews, evaluate service trends, & report clear results and recommendations.
Having a library of practices, guidelines, operations, & documentation created during the last Over twenty years & set to be personalised to travel companies specialized requirements, MTM is very well set up to enhance setup and help make instantaneous constructive impacts on transportation specialists of just about any overall size.
Even more particular for the transit business, MTM works with travel specialists in Maryland & Washington, D.C. to deliver focused Quality Assurance programs. In both cases, MTM work closely with the transportation organizations to develop detailed packages which provide control of each of the Administration and Operations of their para transit solutions.